I'm half way through the holidays and thought I'd spread some Christmas "cheer" courtesy of Toys R Us (But Customer Service Is NOT).
Today, we ventured to the above mentioned store to return a remote-controlled car that a relative got my daughter.
The car does not work and hasn't since my daughter opened it on Christmas Eve. I explained to the clerk that the person who gave it to us did not give us a gift receipt and all we wanted was a working version of the same toy. The 15-year-old clerk said without a receipt there was nothing he could do even though the car was still in its original box with a Toys R Us label on it and clearly hadn't been run into the ground over the last 72 hours.
I asked very nicely to speak to a manager, but was told they had all gone home for the day (it was 2 p.m. -- those managers at Toys R Us must really have it tough....) In lieu of a manager, I got a 16-year-old clerk who stood there snapping his gum while I explained the situation. He too said he couldn't do anything for me, so I dumped the non-working toy on the floor and said "Well, now that I won't be shopping here ever again, I guess you can have this broken piece of junk that you sold back." (I'm not positive but by the way the clerk jumped back 5 feet, my guess is the car bounced off his foot. Oops....)
Whew ... now that I've vented I feel much better.
Aside from that, we had an enjoyable Christmas and are headed into the home stretch with my mother's annual New Year's Eve bash.
Dear ol' mom is from another country and likes to do it up big for the new year. This year, she had king salmon flown in from some polluted waters off the West Coast. Because she's always off gambling away my inheritance or playing Bingo, she had the fish delivered to my house today. I thought it would be a pound or two of salmon that I could throw in my freezer. Little did I know that she was having a WHOLE salmon delivered and said salmon is as big as my 7-year-old.
Thankfully we're in deep freeze mode here, so the fish is residing on my back porch for the time being. Meanwhile, I'm wondering how much I can get for it on eBay....
Happy Holidays and One Unhappy Return....
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